FAQ

Do I need tickets?
Guests for the full immersive experience must have a ticket for entry. Walk-in guests can visit the bar and restaurant during all open hours.

How long is the experience?
Each stay at Dead Letter No. 9 lasts 90 minutes.

Do I get to visit more than one room?
Dead Letter No. 9 is a free-roam experience. Guests are welcome to travel anywhere inside the space.

How do I choose a ticket time?
Tickets are available every 20 minutes. Select a time slot to book tickets.

Are the rooms different?
Entirely. Each of the three show environments transports guests to a different time and place.

How early should I arrive?
Guests should plan to arrive at least 10 minutes before their scheduled entry time. All reservations begin promptly at the listed entry time. Early guests are welcome to pass the time over a pre-show cocktail or bite at the bar and restaurant.

Do you sell single tickets?
We certainly do.

Are cell phones/photos allowed?
There is absolutely no phone usage or photography permitted inside the immersive experience. Audience members who refuse to comply will regrettably be asked to leave. Phones and photos are welcome inside all bar and restaurant spaces.